Why Landlords are switching to Chapmans

If you’re a landlord who is fed up with poor communication, substandard property maintenance, and feeling like just another number, you’re not alone. More and more property owners in Edinburgh are choosing Chapmans as their property management company. 

Here’s why landlords are moving to us and why now is the perfect time to switch.

Debunking the ‘tenant in situ’ myth

“I’m not happy with my current agency, but I can’t move until the tenants move out.”

 

FALSE!

This is one of the biggest myths we hear amongst landlords. Waiting for tenants to leave is not necessary. In fact, switching agencies with tenants still in situ can be helpful. It gives us the opportunity to get to know your tenants and build a rapport, paving the way for smoother transitions and even the potential for increased rent values over time. 

1 You’re frustrated with the status quo

Many landlords come to us after experiencing:

• Poor Communication: No responses, placeholder emails, and unreturned calls are frustrating and create uncertainty. They make you question if your property is being looked after correctly and leave you feeling neglected.
• Maintenance Issues: Delayed repairs and a lack of proactive property care can significantly affect your property’s value and tenant satisfaction.

At Chapmans, we’re committed to changing that narrative. Every enquiry is dealt with promptly and every maintenance request is handled efficiently. We believe in transparency, regular updates, and a proactive approach to property management.

2 We ALWAYS offer a personal touch that makes a difference

We treat every property as if it were our own. Every tenancy is unique. We take pride in building lasting relationships with both landlords and tenants, and our team will go out of their way to offer a personalised service. When you choose us, you’re partnering with a team that genuinely cares about your investment.

3 Our core values matter to us

At the heart of Chapmans lies a set of core values that guides every aspect of our work. As detailed on our Our Values page, our commitment to excellence is built on Personalised Service, Integrity and Transparency,Professional Excellence, and Respect and Commitment. These values are not just words on a page; they are the foundation of our service. Every decision we make is in your best interest.

4 We have a growing community of satisfied landlords

Our reputation in Edinburgh speaks for itself. Our landlords have found a new sense of partnership with Chapmans. Take Katharine as an example. Her story is one of many that illustrates how a personal, caring approach can transform the management of your property. In fact, our portfolio of properties grows organically through the recommendations of our happy landlords. They value our service so highly that we’re the go-to agency they confidently recommend to other property owners. We couldn’t be more pleased.

Are you ready for a change?

Switching to Chapmans will upgrade your entire property management experience. With us, you get:

• A seamless transition Switch with tenants in situ without any hassle.
• Enhanced tenant relationships We build rapport from day one to help improve rent collection and tenant retention.
• A responsive service Say goodbye to long waits for a reply and hello to proactive property care.
• Peace of mind Your property is managed by a team who treats it as if it were their own.

We’re redefining what great property management looks like in Edinburgh. If you’re ready to experience the difference that a personal, dedicated service can make, visit our Switcher page for more information or get in touch and take the first step towards a better property management experience.

If you’d like to talk to us, book a no-obligation discovery session here

Read more about why a great relationship with your agency is crucial

A Good Relationship with Your Lettings Agency Is Crucial, Now More Than Ever