Switching Service for Landlords


What is a Switcher?

A Switcher Landlord is a Landlord who has moved to us from another Agency or from self-management.

Although the quality and professionalism within the sector has really improved over recent years, we still find that a large number of our new clients are looking to move to us from another agency or ask us to take over a property they have self-managed, mid-tenancy. We are very experienced in this and look to make it as easy, stress-free and AS smooth a process as feasibly possible.

So how do you Switch and how easy is it?

Rest assured SWITCHING is easy as we do all the hard work for you! Once we’ve had an in-depth discussion with our Switchers as to why they’re looking to change Agencies and TO ENSURE that their expectations can be met, and hopefully exceeded by a move to Chapmans, then there are two clear ways of moving to us.

Naturally, a Landlord can wait until their Tenant moves out and we then take on the property once it is empty.

However, we often find the desire and need to move is more urgent. Equally, our Landlords care about their Tenants and don’t want those Tenants to have to move out just so they can then move to another agency.

Why choose Chapmans?

In this brief video, we delve into the reasons we believe you should opt for Chapmans to handle your property, alongside the top-notch service Landlords and Tenants can expect from us.

There are a couple of key steps in this process, and they are detailed below.

In essence though, once you have made your decision to Switch, you would let your existing Agency know, and then we do the rest!

We will liaise with the Agency directly and gather all the relevant information such as reference checks, safety certificates,  marketing photographs, leases, inventory etc.

The switch date is then confirmed – usually on the next rental due date and on that date, if not before, we pick up all keys for the property.

We will get the incumbent agency to introduce us to your Tenants so we can allay any of their concerns and start managing their expectations.

We will then sort out all the other administration in the background, such as moving the deposit across to our deposit scheme.

We will get out to see your Tenants and property at the Tenants’ earliest convenience so that we can really get to know them and your property.

We can then feedback to you on what the short, medium and long-term strategies might be to suit your particular circumstances.

Get in Touch to Book your Discovery Session...

…and chat over how we can help you SWITCH to Chapmans and really improve your property investment experience.

We will tailor the best possible solution for your circumstances to make sure we have the best outcome for you, your Tenants and your property.


Hear from other Switcher Landlords about their experience...

Don Mahad
Switcher Landlord

Chapmans, in my opinion, are absolutely fantastic. I must highlight the lack of personal contact we experienced with our previous letting agents who were unfortunately bought out by other companies. However, our experience with Chapmans has been completely different. They are extremely responsive, efficient, friendly, and fair. Above all, their genuine care is evident. I highly recommend them with a 10/10 rating.

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Katharine Bailey
Switcher Landlord

I moved to Chapmans at the end of the Lockdown as I was tired of poor service from my previous agent. Eve Walker has just handled a tenant vacate and reletting for me. Her attention to detail and excellent communication throughout has made the process seamless. A very positive client experience, and I would highly recommend Chapmans, and Eve in particular.

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Jenni Morris
Switcher Landlord

After managing my own property for many years, I was nervous about using an agent. I had nothing to worry about, Chapmans goes above and beyond in the service they provide and get the balance of tenant and landlord care absolutely spot on. I don’t highly recommend many services but this is definitely one I do!

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Emma M
Switcher Landlord

Moved to Chapmans a few years ago after getting extremely frustrated with the service received from a large property letting and management company in Edinburgh. I really like working with the team at Chapmans, I get regular updates and statements and always feel I’m kept in the loop on what’s going on with my property. Any time they do need to complete work they present a few options, will give a recommendation on what route they think I should take, and I always trust their recommendations. I feel like my property is in good hands!

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Jennifer Foley
Switcher Landlord

I have just let my property through Chapmans and have been very impressed by the thorough and professional service provided. I was kept informed at every stage of the process and was so happy that Laura and her team were able to secure tenants so quickly. Would not hesitate to use Chapmans again and would highly recommend them to others.

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Christine Pearce
Switcher Landlord

I was given Chapman’s name by a friend who recommended them to me when I was finding it frustrating dealing with tenants directly. I now have 3 properties being looked after by Chapmans. What did I ever do before they came into my life? I have nothing but high praise for Chapmans – they are extremely professional, have a very happy disposition and deal with everything you could possibly imagine. They definitely give 110% – my life is sorted. If you want no hassles and life to be simple as a Landlord, then look no further. I can’t rate Chapmans high enough – they are definitely a five-star organisation.

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Richard Swan
Switcher Landlord

Personalised and Caring. Used many agents across different regions of Scotland. None of them come close to Chapmans.

The professional part – yes, fantastic service, well documented, clear, great communication, helpful online systems, timely, efficient, etc.

The personal part – this is where they really stand out. Laura, Kevin, and the full team always go above and beyond where they can. Very supportive and caring for landlords and tenants alike. You can tell they’re a business that actually cares.

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Jamie Ross
Switcher Landlord

Superb service during a recent tenancy changeover. Lorraine was proactive and responsive in dealing with all facets of the transition. I wouldn’t hesitate to recommend Chapman’s to any prospective landlords.

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Emma Caskie-Potter
Switcher Landlord

Laura and her team are absolutely excellent. Very highly recommended. Make everything seamless regarding renting my flat feel really straightforward.

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26 Roseburn Terrace
EH12 6AW

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