About us Why Use Us

We know that you have a lot of options when it comes to choosing a Letting Agency. We take this very seriously and believe that finding an Agency that meets your needs and requirements is essential for a successful Landlord-Tenant relationship. It allows for a stress-free property rental, and ultimately, peace of mind with a high yielding and capital appreciating asset.

At Chapmans, we’re Landlords ourselves, so we know firsthand what it takes to manage properties and people; managing that ongoing relationship and delicate balance between Landlord and Tenant needs. We constantly strive to improve our services through continuous training, staying up-to-date with market trends and conditions, and using the best and most efficient methods for marketing rentals and finding ideal Tenants.

With us, you can trust that you’re in great hands and that we will always do more!

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Why Choose Us...

Chapmans is a trusted and accredited agency through Landlord Accreditation Scotland and is also a CLA member (Council of Letting Agents).

We are a smaller agency which means you will benefit from the whole team knowing You, your Property and Tenants. Our size allows us to be flexible, albeit you will be given a key point of contact.

We remain up-to-date and where possible, one step ahead of everything going on in the rental sector so at all times we are knowledgeable and informed. This allows us to make you aware of anything that may impact on you or your rental property in a timely manner so you feel safe in the knowledge that we are on top of things!

We understand the delicate balance of the financial and emotional issues that come with owning and renting out property because we are Landlords ourselves.

We promise that your property will be well managed to the highest of standards at all times by our team of experts. We make it our business to know your property as well as you do.

Our pick & mix of comprehensive service offerings can be tailored to suit your specific needs and also offer you the flexibility to choose how involved you want to be as a Landlord.

Through our comprehensive ‘Fixflo’ platform (a 24-hour around-the-clock online repair reporting system) we strive to deal with all maintenance issues in a timely, professional matter whilst always considering both your short and long-term goals. A member of our team is also contactable 24/7 for emergency situations.

Our reference checking process is rigorous. We know that putting a significant effort into getting the right Tenant in place at the beginning of the process means less issues throughout the tenancy. We have no arrears and also had none during the whole of the pandemic which we are incredibly proud of.

To help you ‘future proof’ your investment by thinking strategically and outside the box when it comes to maintenance, repairs, preservation and exit root – ultimately keeping your most valuable asset protected now and for the future in terms of terms of rental yield and capital value.

Since we opened our doors, we have never had a client leave us because they were unhappy with the service. We like to think, this, along with our Landlord and Tenant reviews on Google, Facebook and Allagents, speaks volumes!

Why Chapmans?

In this brief video, we delve into the reasons we believe you should opt for Chapmans to handle your property, alongside the top-notch service Landlords and Tenants can expect from us.

Still not Convinced? Hear from our Landlords and Tenants about their experience with us...

Google Reviews link
Alan Conroy

Myself and 2 flatmates rented a flat in Edinburgh with Chapmans for 2 years and were very impressed with their service. No issues with inspections/repairs and our full deposit was returned at the end of the tenancy with no trouble. Would recommend!

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Alice Rowell

From that first-ever Zoom call we had I knew we were in the right hands. Thank you so much for your top-class service. Being overseas landlords was no challenge whatsoever for Chapmans. Professional and responsive, we had every confidence that our asset was being cared for and managed in the best possible way. Well done Chapmans. We have no hesitation in recommending you.

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Kerry O'Boyle

Chapmans have always been excellent in our 18 months with them but Hunter and the rest of the team have excelled themselves recently in finding new tenants quickly and at a difficult time of year, turning the property around in an exceptionally quick time and getting great feedback from our old tenants. Hunter is always really helpful and lovely to deal with, I’d highly recommend Chapmans to manage property smoothly.

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Laura Ross

Chapmans’ Property Staging service was invaluable when I was looking to let out my property after several years of back-to-back Tenants. It transformed it into a warm, cosy and tastefully decorated home for prospective Tenants. The team at Chapmans go above and beyond their duties, often offering proactive advice rather than just relaying information. They have an excellent eye for detail and I wouldn’t hesitate to recommend them and their property staging service to anyone else looking to market their property.”

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Richard Swan
Switcher Landlord

Personalised and Caring. Used many agents across different regions of Scotland. None of them come close to Chapmans.

The professional part – yes, fantastic service, well documented, clear, great communication, helpful online systems, timely, efficient, etc.

The personal part – this is where they really stand out. Laura, Kevin, and the full team always go above and beyond where they can. Very supportive and caring for landlords and tenants alike. You can tell they’re a business that actually cares.

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Don Mahad
Switcher Landlord

Chapmans, in my opinion, are absolutely fantastic. I must highlight the lack of personal contact we experienced with our previous letting agents who were unfortunately bought out by other companies. However, our experience with Chapmans has been completely different. They are extremely responsive, efficient, friendly, and fair. Above all, their genuine care is evident. I highly recommend them with a 10/10 rating.

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Find out more about the Chapmans Team

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26 Roseburn Terrace
EH12 6AW

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