Personalised and Caring. Used many agents across different regions of Scotland. None of them come close to Chapmans.
The professional part – yes, fantastic service, well documented, clear, great communication, helpful online systems, timely, efficient, etc.
The personal part – this is where they really stand out. Laura, Kevin, and the full team always go above and beyond where they can. Very supportive and caring for landlords and tenants alike. You can tell they’re a business that actually cares.
In a word, Excellent. Looked after my property for 5 years and everything was done to the highest standard. Attentive, friendly, and professional, I fully recommend them anyone thinking of renting.
Superb service during a recent tenancy changeover. Lorraine was proactive and responsive in dealing with all facets of the transition. I wouldn’t hesitate to recommend Chapman’s to any prospective landlords.
Excellent application process, Kevin was very helpful and very prompt with all communication. It was a unique experience having the same person do the Flat viewing, application process and check-in day. This was a very helpful and beneficial approach which made the process very simple. Subsequently, they have been great in getting back to us with any queries we have and have organised a new wardrobe to be put into the property seamlessly while we were at work. Couldn’t think of what they could do better.
Exceptional and friendly service. Our first let with Chapman’s and we could not have asked for more. Tony, Laura and the team have made us feel totally at ease throughout the whole process. Highly recommended!
Laura and her team are absolutely excellent. Very highly recommended. Make everything seamless regarding renting my flat feel really straightforward.
Finally, a property management company that cares about your property as much as you do! Laura and the team are fantastic, I know that everything is in safe hands so I’m able to concentrate on the other things I need to.
Thank you for your help and efficiency in sorting everything to do with the flat, I really appreciate it, it was a pleasure to work with you. Should we need a full management service, we’ll certainly get in touch
Laura and her wonderful team have been managing my property for over a decade now and have gone from strength to strength. Would honestly be lost without them. They are so on top of all the regulations and always manage to find me the most reliable tenants. Would highly recommend to anyone who is considering leasing their property.