If you’re looking to ensure full protection and compliance while avoiding the time-consuming and stress-inducing aspects of renting out a property and constant Tenant communications, we’ve got the solution for you. By entrusting your property to our team of experts, you can wave goodbye to all the stress and hassle. Simply hand over the keys, sit back, relax and pursue other interests such as your career, family or retirement.
Our service guarantees peace of mind and security for your investment, accompanied by continuous support, advice and protection. Plus, you won’t have to worry about any 3am wake-up calls!
This is a monthly fee-based service which is deducted from your rental income.
Our Full Management service includes:
- Advice on attainable rental values
- Advice and facilitating of remedial or repair work
- Access to marketing portals to ensure maximum exposure to the best choice of Tenants
- Accompanied viewings at individually allocated appointment times (no external viewing agents used)
- Keeping you on the right side of the law with regards to property renting legislation
- Access to a Block Landlord Insurance Policy with preferential rates and market-leading policies
- Helping you to ensure the property is safe in terms of fire prevention & detection and Legionella risk assessments
- Providing HMO advice (this is where you gain a license to allow you to rent your property to more than 2 unrelated people)
- Detailed inventory of a property’s contents, which details the condition, cleanliness and contents so we can ensure the property is returned to the same move-in condition (ordinary wear and tear excepted) when the Tenants leave
- Regular and thorough property inspections with clear follow-up actions and advice
- Collection and remitting of monthly rental payments
- Provision of monthly statements
- Access to our online Client Portal where you can see everything about your property in one place
- Setting up all lease and Tenant documentation
- Detailed employment, prior Landlord and credit check references (all in-house and not outsourced)
- Handling of the Tenant move out process and efficient re-let of the property reducing void times and maximising rents
- Direct dealing with Tenant Deposit Protection Agencies
- Provision of a 24/7 emergency line for Tenants and phone line to a Chapmans’ employee
- Experienced maintenance handling focussed on property preservation; reducing unnecessary costs and caring for your Tenant
- Provision of a multilingual pictorial online Tenant maintenance reporting system with embedded advice
- Management of Tenant and neighbour complaints
- Handover of energy utilities and council tax from Landlord to Tenant and Tenant to Tenant
- Short, medium and longer-term advice tailored to your specific needs and goals
- Introduction of investment properties for sale