Join Our Team as an Experienced Office Administrator and Front of House Specialist
We are in search of a committed individual to bring their expertise to our engaging Office Administration and Front-of-house role, ensuring our business operates smoothly every day. This position offers flexible scheduling to accommodate your lifestyle needs, including work hours that align with the school day or the option to engage full-time—perfect for conscientious professionals seeking to make a meaningful impact in a supportive team environment.
Key Attributes We Value:
- Advanced attention to detail, upholding excellence in every task
- Developed customer service skills, always going the extra mile in every interaction
- A friendly yet professional demeanour
- A commitment to working in a small team
- Exceptional interpersonal skills, fostering harmonious workplace relations
- A sense of pride in one’s work, demonstrating quality and consistency across projects and interactions
- A helpful nature, proactively identifying and addressing the needs of colleagues and clients alike
The Role You’ll Play…
In this versatile role, you will be continually engaging with vital administrative responsibilities and front-of-house duties. Your day-to-day may include:
- Managing incoming enquiries with professionalism and efficiency, becoming the friendly first point of contact for our valued clients, tenants and contractors by phone and face-to-face. Always acting with professionalism and demonstrating excellent phone etiquette
- Updating marketing particulars such as window displays, social media channels and other online property portals
- Multitasking on a range of tasks such as check-in administration, key logging, and proactive office upkeep
- Performing data entry tasks such as updating utility accounts upon tenancy changeover, check-in administration and managing keys
- Actively following up on prospective tenant enquiries, vetting and scheduling viewings
What You Stand to Gain…
You will develop impressive soft skills in communication, problem-solving, and task prioritisation. As part of your onboarding and ongoing development you will receive in-person training on our software systems including Microsoft Office, Trello, IRE, SME and loom mastery, proficiency in cutting-edge organisational technologies, and inside knowledge on property maintenance.
This is not just a job; it’s a continuing learning experience, a chance to grow both personally and professionally amidst a group of passionate and like-minded teammates.
Your Next Steps…apply as our Office Administration and Front of House Specialist today by emailing in your cover letter and CV. Please note applications will not be considered without a cover letter.
Join Us:
At Chapmans, we believe team member is valued for their unique contributions. We boast an environment that prioritises the delivery of unmatched service to our clients. When applying, advise your suitability and experience for this exciting role, and explain how you would approach the role. Successful candidates will accurately assess where Chapmans are positioned within the Edinburgh market and state why they are the best candidate for the position. They will also state their preferred role – part-time or full-time.
Applications should be sent to laura@chapmanspm.co.uk.
