Tenancy Transitions Coordinator
Chapmans Property Lettings & Management – Edinburgh (Roseburn)
Full-time | Permanent
£25,000–£27,000 DOE + Benefits
A brand-new role with real responsibility
We’re hiring! Join us as a Tenancy Transiotions Coordinator
As Chapmans continues to grow, we’ve created a brand-new position within our Property Management team.
We’re looking for an exceptional person to join us as a Tenancy Transitions Coordinator, taking ownership of everything that happens between one tenancy ending and the next beginning.
Every property has dozens of moving parts behind the scenes. Inspections, inventories, contractors, maintenance, cleaning, deposits and tenant move-ins all need to come together, often against tight deadlines.
You’ll be the person who makes it happen.
It’s a varied, hands-on position where you’ll spend time both out at properties across Edinburgh and in the office, helping to make every tenancy transition run smoothly while supporting our experienced Property Managers.
If you’re organised, practical, enjoy solving problems and take real pride in doing things properly, we’d love to hear from you.
The Role
Working closely with our Property Managers, you’ll take ownership of many of the operational tasks involved in preparing properties between tenancies and ensuring every move runs smoothly.
From the outset, you’ll be involved in:
- Carrying out property inspections, inventories, tenant check-ins and check-out inspections
- Producing detailed reports and photographs
- Identifying maintenance, cleaning and compliance issues
- Coordinating cleaners, contractors and follow-on works
- Preparing properties ready for new tenants
- Supporting property managers with deposit evidence and documentation
- Helping minimise void periods by ensuring properties are ready on time
- Supporting routine maintenance coordination during quieter periods
In this role, no two days and no two seasons are ever the same.
Who We’re Looking For
We’re much more interested in attitude than previous property experience.
We’re looking for someone who:
- Takes pride in doing a job properly
- Notices the small details others miss
- Enjoys organising people, contractors and projects
- Is practical and happy working in properties and in the office
- Communicates confidently and professionally
- Can manage competing priorities while staying calm under pressure
- Enjoys solving problems and improving processes
- Wants to build a long-term career with one business
Experience in property, hospitality, customer service, facilities management, construction, project coordination or interior design would be an advantage but not essential.
Training is provided.
What You’ll Need
To succeed in the role, you’ll need:
- A full UK driving licence
- Good IT skills
- Strong written and verbal communication skills
- Excellent organisational skills
- Great attention to detail
- The ability to manage multiple priorities
- A genuine interest in property and delivering excellent customer service
About Chapmans
Chapmans is an independent lettings and property management company based in Edinburgh since 2011.
We’re a relationship-led business that believes great property management is built on trust, communication and long-term partnerships.
Our approach is simple:
- Lower property-to-staff ratios
- Greater oversight and involvement
- A focus on long-term relationships, not volume
As we continue to grow, we’re investing in people who will help shape the future of the business.
Why Work With Us
We’re proud to have built a business where people stay.
Our team is close-knit, supportive and enjoys working together. We share knowledge and take pride in delivering the high standards Chapmans is known for. Everyone plays an important role, and every contribution matters.
You’ll be trusted to take ownership of your work and use your judgement, while always knowing support is there when you need it. As you grow in the role, we’ll invest in your development and give you the opportunity to broaden your skills and take on new responsibilities.
Alongside a varied role with genuine responsibility from day one, you’ll receive:
- Salary of £25,000–£27,000 per annum, depending on experience
- Full-time permanent position
- Structured training and mentoring
- Genuine career development opportunities
- Private Healthcare
- Company pension
- Informal flexi-time
- Long-service recognition
- The opportunity to grow with an ambitious independent business
If you’re looking to build a career and be part of a team that cares about the work it does, we’d love to hear from you.
How to Apply
Please send:
- Your CV
- A covering letter explaining why this role appeals to you
- A short video (2–3 minutes) introducing yourself and answering the following:
1 What attracted you to Chapmans
2 A time your attention to detail made a difference
3 Why you are looking for a long-term career in property
4 What you think makes an exceptional customer experience
CLOSING DATE FOR APPLICATIONS: 5pm, Friday 14th August 2026.
All applications should be sent to luke@chapmanspm.co.uk
